Legal
Privacy Policy
At Pickleball Cove we are committed to protecting your privacy and the security of your personal information. This policy outlines how we collect, use and protect the information you provide to us.
1. Information we collect
- Name, email address and phone number
- Payment and billing information
- Booking history and membership details
- Emergency contact information for programs or events
- Any communication you send to us
2. How we use your information
- Process court bookings, memberships and payments
- Communicate updates about your bookings, programs or facility news
- Improve our services and user experience
- Ensure the safety and security of all users
- Comply with legal or regulatory requirements
3. Sharing your information
- We do not sell, trade or rent your personal information to third parties.
- We share information only with trusted service providers who help us operate the facility, such as payment processors and scheduling platforms.
- We share information with legal authorities when required by law.
4. Data security
- We take reasonable steps to protect your personal data from unauthorised access, use or disclosure, including secure systems for booking, payments and communication.
5. Cookies and website tracking
- Our website may use cookies to enhance your browsing experience and collect non-personal usage data. You can adjust your browser settings to disable cookies if you prefer.
6. Your rights
- You have the right to access, correct or request deletion of your personal data.
- You can contact us at any time to update your information or opt out of marketing communications.
7. Changes to this policy
- We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact us
Questions about this Privacy Policy? Email hello@pickleballcove.ca.